Frequently Asked Question

LEEPuses AES-256 bit encryption making it extremely difficult for unauthorized access. No one (not even us ) has the means to access your encrypted data.

If you forget or lose your encryption password, unfortunately, there’s no way to recover your files. It’s crucial to keep your password secure and backed up.
The maximum file size for uploads and sharing depends on your subscription, but typically, there’s a generous limit to accommodate large files.
The self-destruct feature allows you to set expiration dates or download limits for files, ensuring they are only accessible for a specified period or number of downloads.
Depending on your subscription plan, there may be limits on the number of files you can share or the amount of storage space available. However, these limits are often customizable.
Yes, you can control access permissions and revoke access to shared files at any time, giving you full control over who can view or download your files.
A response will be provided within 24 hours or less, including weekends and holidays.

We take data residency and privacy laws very seriously. Our data center is located in the United States. This approach allows us to maintain compliance with data residency requirements and provides our customers with peace of mind regarding the physical location of their data.

Additionally, it’s important to underscore that we do not engage in selling or sharing customer information with any third parties. We prioritize maintaining the privacy and confidentiality of our customers’ data above all else. The only instance in which your information is shared with a third party is during payment processing. We utilize Stripe as our payment processor.

Yes, we offer discounts for multiple accounts or bulk subscriptions for organizations. Please contact our sales team for more information on pricing and discounts.
Yes, the platform is compliant with industry-specific regulations such as HIPAA, GDPR, and others, ensuring that your data is handled securely and in accordance with relevant standards and regulations.

LEEPuses AES-256 bit encryption making it extremely difficult for unauthorized access. No one (not even us ) has the means to access your encrypted data.

If you forget or lose your encryption password, unfortunately, there’s no way to recover your files. It’s crucial to keep your password secure and backed up.
The maximum file size for uploads and sharing depends on your subscription, but typically, there’s a generous limit to accommodate large files.
The self-destruct feature allows you to set expiration dates or download limits for files, ensuring they are only accessible for a specified period or number of downloads.
Depending on your subscription plan, there may be limits on the number of files you can share or the amount of storage space available. However, these limits are often customizable.
Yes, you can control access permissions and revoke access to shared files at any time, giving you full control over who can view or download your files.
A response will be provided within 24 hours or less, including weekends and holidays.

We take data residency and privacy laws very seriously. Our data center is located in the United States. This approach allows us to maintain compliance with data residency requirements and provides our customers with peace of mind regarding the physical location of their data.

Additionally, it’s important to underscore that we do not engage in selling or sharing customer information with any third parties. We prioritize maintaining the privacy and confidentiality of our customers’ data above all else. The only instance in which your information is shared with a third party is during payment processing. We utilize Stripe as our payment processor.

Yes, we offer discounts for multiple accounts or bulk subscriptions for organizations. Please contact our sales team for more information on pricing and discounts.
Yes, the platform is compliant with industry-specific regulations such as HIPAA, GDPR, and others, ensuring that your data is handled securely and in accordance with relevant standards and regulations.